Arnold's Upholstery - Salinas, California

Overview of Arnold's Upholstery

Nestled at 206 Market Way #1, Salinas, CA 93901, Arnold's Upholstery stands out as a reputable upholstery shop specializing in reviving and restoring furniture to its former glory. With a phone number 831-7577-811, this local business is easily accessible for those in need of upholstery services.

Location and Accessibility

Located in the heart of Salinas, Arnold's Upholstery is noted for its wheelchair accessible entrance and parking lot, making it convenient for customers with mobility challenges. This attention to inclusivity is a commendable aspect of their service offerings.

Services and Specialties

The shop prides itself on its repair services, but what truly sets Arnold's Upholstery apart are its specializations in upholstery. Whether it's reupholstering a lazy boy wing back chair or fixing a recliner that just won't recline, they handle it all with expertise. Customers can expect a thorough approach to repairing and restoring their furniture, ensuring longevity and comfort.

Customer Feedback and Service Quality

Customer opinions are varied, with an average rating of 3.3/5. The feedback highlights both areas of satisfaction and improvement. Positive reviews commend the shop's quick service and quality work, with one customer noting it as the "best quick fast and great job with no hassle." However, there are concerns about communication. Some customers felt the staff was too busy to provide timely updates, leading to misunderstandings about timelines and additional requests like arm protectors. The shop's commitment to customer service seems to be a work in progress, as evidenced by reviews suggesting better communication is needed.

Recommendations for Prospective Clients

For those considering Arnold's Upholstery, it's advisable to contact them for detailed consultations, especially if you have specific requests or concerns. Given the mixed reviews regarding communication, it might be beneficial to clarify expectations upfront. Additionally, while the shop is wheelchair accessible, ensuring that your repair needs align with their capabilities can prevent any disappointments.

👍 Reviews of Arnold's Upholstery

Edna S.

3/5

I am not happy with the job. We had a lazy boy wing back chair reupholstered and we had to call several times to get information as to when we could look at samples and then as to when we would get the chair back. Poor communication. Also we had arm protectors on our wing back chair which he stated he would do but we got it back without them. Also they had to take it back because it would not recline easily.overall I feel they have poor communication skills. Just because you’re busy doesn’t mean you leave customers hanging.

Paul S.

5/5

The best quick fast and great job no hassle

Casey B.

1/5

Ashley D. C.

4/5