A Star Furniture - Glendale, California

A S.

When looking for a new sofa we have went to many furniture stores. We decided to try this one and there it was a sectional that caught our eye. We purchased and couldn't be any happier. It is so comfortable that at times I just seem to fall asleep just sitting there. Guest have stayed over and prefer to stay on the sofa instead of the bedroom bed. I recommend to all.

Onik G.

Hi, I wish I could give them a 0 star rating, because 1 Star is too much. We bought a set of living and dining room furniture. After the first time using it, the chairs broke as shown in pictures. I took them back to the store and showed them to the manager, he said he'll try to fix them...a couple months have passed but he's still trying to fix it!! Of course I expected. Unfortunately for the first time in my life I spent time and plenty of money to buy this garbage.. literally garbage.. so I highly recommend that everyone don't waste your time and money to buy from this store. Thank you

Tiya S.

My roommate and I had the best experience here! Nena was so helpful and let us look directly in their catalogs to find the best sofa for us. The store seems to be a mom and pop shop so we are so glad that we were able to support a local business. The delivery was amazing and the sofa is high quality! We got such an amazing deal and we even got a free rug from playing a game with Abe and John! Great people, great products, and a great outcome. Couldn’t be happier!

She G.

DO NOT BUY. At first you will be deceived that they sell VERY high quality for the price you’re paying. They said “oh this is such a good designer sofa” we paid $2,800 for this trash. This sofa is a little less than a year old. The picture says it all. Stitching and fabric has no quality at all! Every time I try to wash it feathers are EVERYWHERE. They say you have 1 yr warranty but they wouldn’t honor it for wears and tears which I understand. But if they had better quality the fabric wouldn’t be like this in less than a year.

GO SOMEWHERE ELSE. Check out SOFA CLUB!! I had a couch customized there for the same price and bigger than this. Still looks brand new after 3 yrs!!! I just had to change to a smaller one and gave the one from sofa club to my parents!

yauheniya S.

Awful store with disgusting cheap furniture and expensive prices. The $ 1100 sofa looked like trash in three months. Employees do not change goods and do not return money. They say that I overused it. The same sofa at different store cost half of this price! Never come back to this store !!!! LIARS!!!😡😡😡

Preya R.

I purchased a beautiful oak bunk bed for my kids through the stores leasing program. The employees are very nice and the owner even discounted two twin mattresses! The beds and mattresses were delivered and assembled 3 days later, perfect timing! Great quality products

Mizz B.

DO NOT BUY FROM THIS COMPANY! DO NOT BE FOOLED BY RECENT 5 STAR REVIEWS, THE ARE FAKE AND ARE THERE ONLY TO HELP THEIR RATING FROM DROPPING ONE STAR WHICH WHICH THEY DESERVE.

I will preface this by saying I tried to work with this company given the fact that they honored a mistake on their website, with a price misquote. It listed the chair and sofa as a set for $249 (See photo below). So I tried to work with them. But the fact remains that this is BASICALLY GLORIFIED DOLL FURNITURE!

I need furniture for my loft space. Once delivered I notices the sofa looked nothing like the photo on their website. The cushions were not full, they were flat and you could tell they skimped on the fill because I could pull on it and it looked like loose skin (see photo below) I chalked it up to it was in a box and it just needed time to fluff out like the advertised photo. After a week, it still looked the same. I contacted store and talked with a woman named Javier. She said they would replace the sofa if I paid $100 dollars. Initially I agreed but then I read the terms and conditions (see photo below) and it said they would replace at no cost to me. So I called Javier back and asked why was I being charged $100, when I'm covered by the warranty. She told me the owner felt like he was already losing by giving me the chair, so I needed to pay for the delivery men. I had to weigh my options. Was this a fluke and just a manufacturing default? Should I pay $100 only to receive another damaged poorly made item? My solution was to use the extended warranty under Visa buyer protection so neither party would lose. I called the store and told them this was my solution. But I had misplaced the small white credit card receipt and I only had the pink invoice copy. I wanted to make sure I had any and all document, before I put in my claim so I would not get turned down. When I called to request the receipt, someone named Robert said he would find it for me and give me a call back. 4 days passed and no call. So I emailed and requested a call. That's when I realized the person I spoke to (Robert Cohen) was actually the owner! I asked him why he never call me back, and he said, "I never said I'd call you back". Really? Then he went on to say he could not find the receipt (figures). read the other reviews, they will also say the same thing I am saying. That the furniture could not last a month, less known a year under warranty!

Long story short, I disputed with credit card company, and they gave me a refund.

Stephen O.

Had a good experience. Bought a nice chair. They gave me a discount for buying a floor model. Very friendly people.