1/5
To be clear, a. my pics don't lie, and b. the people who own Arizona Hot Rod and Upholstery are LIARS - I won my small claims court case in Pinal County against Arizona Hot Rod, the judge ruled in MY FAVOR, I was awarded $200 plus court costs - they were ordered to pay me el pronto. This was actually unusual as the court does not usually rule in favor of the plaintiff when all the work was performed, however poorly, but the photographic evidence of non matching colors, lumpy foam, defective materials, and insanely poor sewing was overwhelming evidence in my favor. I dare these people do dispute anything I have stated. I will not allow these people to paint a different picture of what happened here, I don't care how long ago it was.
Posted 05/24/2018:
Arizona Hot Rod was supposed to upholster my entire interior in two tone - black and saddle. I was left with a two tone seat, saddle dash, saddle kick panels, and black door panels I had to buy because they didn't have the skill to re-upholster my old door panels - 3 diff color schemes. The only way I could have a matching interior from them was to have the whole interior redone in black, with new foam, not the 38 yr old foam they reused. Also the saddle vinyl they used was blatantly defective - large areas with no texture design, but they used it anyway. The stitching and seams were so poorly sewn, the two shops I took my truck to for new estimates to replace their work, described their work as 'garbage', 'amateur', and both said they would never leave anything like that leave their shop. I did not 'change my mind' about anything. They've called me a 'scammer', and a 'blackmailer' for asking for a refund due to my complete dissatisfaction, and for letting them know I was leaving them with a bad review, which by the way, is not slander as they've suggested, because unlike their responses, my review is 100% TRUE and 100% ACCURATE.
I have been notified by Google that my review and pics of their work has been viewed over 1000 times, ouch, I am most definitely having the last laugh. I've had 3 auto upholstery jobs now, this is my first complaint.
Previous Post:
This is a followup of a previous review I posted 8 months ago, I need to respond to being called a 'scammer' by Jeanie and Marty Fox. I took this problem to small claims court and won the case in Pinal County Court. I presented several photographs backing up everything I had to say about their work. I only suggested using all black upholstery to eliminate seams between the two tone color scheme, since Mrs. Fox could not sew a straight seam, and they could not handle a simple repair of my door panels so I ordered new black door panels before their work was performed. If I am a scammer I am the world's worst scammer, because even tho I won this dispute in court, I am still out over $900 for a seat so poorly upholstered, I had to have it removed and redone by someone who can sew straight. Also the dash and kick panels I paid to have re-upholstered were the saddle color and have been thrown in the trash, they did not match the new black door panels, or the two tone seat they upholstered with the 37 year old worn out foam. The new upholstery work performed by Sonny's Upholstery in Tempe is 1000 times better, the new foam is firm and straight, the seams are straight and the stitching is uniform. Sonny's Upholstery and Top Notch Upholstery were very critical of the work performed by Arizona Hot Rod & Upholstery, a few comments they made were - 'this is garbage', 'this was done by an amateur', and 'they will have to give you your money back'. When work is performed this poorly, I had to take my business elsewhere, and I am glad I did. Not only am I out over $900, I have had to put up with their story telling and name calling. I don't know these people, but you judge a business by how well they handle a problem, they should have given me a CHOICE of a refund instead of BLAMING ME and DEMANDING I return to let them do the entire job over, not a good option when WORKMANSHIP IS THE PROBLEM.