BayTrim Upholstery Supply - Oakland, California

Donald M.

Don't go here.
High prices, sloppy quality, bad service.
We need a good resource like this in the East Bay; this is not it. I never review anyone with a zero, but these folk worked hard to earn it.
I was quoted $271 when the competition only wanted $190, but stupidly went with it because they were referred and i was already there.
They showed me a stapler for $80.
I found it for less than half elsewhere.
I was told Friday, maybe Monday.
Monday, no call, I called them.
I was told Tuesday "for sure"
Same thing happened Tuesday.
Finally got the work on Wednesay.
Again, I had to call, they never did.
They also did not offer an apology for being 3 days late and not calling.
Add insult to injury, the stapling job was sloppy quality. It missed the right place about 1/3rd of the time and many staples were not flush. I would have complained, but found it better to pay and leave, never to come back.

Since I first wrote this I have one more serious complaint to add. The first time the seat got wet, the cheap thread that they used gave way and it came unstitched. I hope that they either clean up their act or leave the business. Unfortunately other people are probably being victimized because they are not warned away.

Max U.

I have been looking to fix a car seat that with tears and the foam padding started to be unpleasant but couldn't find the right foam for it. So when I found this place and called they were quick to help. Stopped by and had the foam I needed within 10 minutes of talking to the guy there.

Oh if you're coming here you need to enter on Waller or whatever the name of the street right off of it is called. Not in high St

Valerie C.

Amazing! They did an incredible job on time and were such nice people!

Ouliana

Very helpful, and had exactly what I needed to reupholster an antique chair. Kind and cheerful staff, and an absolutely excellent experience all around. Very affordable, too!

Nikki B.

I was looking forward to working with an independent local business for boat foam. Original timeline I was given was 1-2 days, a week later 1-2 days...Ultimately a month later after advance payment I came to pick up order he was actively working on. I was patient for my order because of the good price but he messed up the last foam for my order, offered no resolve, gave refund and refused to fix my order. If you want timely service and a quality job I don't recommend this business sadly.

Alfred G. J.

Great customer service and very knowledgeable. This place is very accessible off the freeway and has all the materials and equipment needed for auto upholstery. Diamond in the rough!

Roberto B.

Best in the bay. Has all ur needs at hand. Will shop no where eles. Tone a great guy with all the know how.

Norma S.

Great customer service... knowledgeable about all aspect of the business.