Caravana Furniture - Long Beach, California

Address: 975 Long Beach Blvd, Long Beach, CA 90813, United States.
Phone: 5624320562.
Website: caravanafurniture.com.
Specialties: Furniture store, Bedroom furniture store, Delivery Service, Interior Decorator, Lighting store, Mattress store, Office furniture store, Sofa store, Upholstery shop.
Other points of interest: Small business, Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Assembly service, Gender-neutral washroom, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safe space, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free parking garage, Free parking lot.
Opinions: This company has 77 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Caravana Furniture

Caravana Furniture, located at Address: 975 Long Beach Blvd, Long Beach, CA 90813, United States, is a well-known furniture store that offers a wide range of products and services to its customers. With a phone number: 5624320562, and a user-friendly website: caravanafurniture.com, this store has made it easy for customers to access their information and services.

Caravana Furniture specializes in various areas, including a furniture store, bedroom furniture store, delivery service, interior decorator, lighting store, mattress store, office furniture store, sofa store, and upholstery shop. These specialties make Caravana Furniture a one-stop-shop for all your furniture needs.

Additionally, Caravana Furniture has several other points of interest that make it an ideal choice for customers. It is a small business that offers curbside pickup, delivery, in-store pickup, in-store shopping, onsite services, same-day delivery, wheelchair-accessible entrance, wheelchair-accessible parking lot, assembly service, gender-neutral washroom, Wi-Fi, and is LGBTQ+ friendly and a transgender safe space. These features make Caravana Furniture a welcoming and convenient place to shop.

Caravana Furniture has received numerous positive reviews from its customers, with a total of 77 reviews on Google My Business. The store has an impressive average opinion rating of 4.5/5, which speaks volumes about its quality of products and services.

Reviews of Caravana Furniture

Caravana Furniture - Long Beach, California
Sibley Richardson
5/5

I enlisted the help of this furniture store for an interior design project, and the results are nothing short of exquisite. The designer had an impeccable eye for detail and helped transform my living space into a work of art. The quality of the selected furniture pieces and their arrangement is unparalleled. While the service and products are undoubtedly an investment, the value is apparent in the enhanced aesthetics and comfort of my home. It's an investment well worth making, and I couldn't be more delighted with the outcome.

Caravana Furniture - Long Beach, California
Nickolas Fink
5/5

I had a really great experience working with Moises and everyone at Caravana. I love my new furniture more than I expected, it suits me and my apartment perfectly. I ended up buying two end tables, a coffee table, and a leather sofa, loveseat, chair, and ottoman, all of the same style. Everything is very comfortable, looks great, and seems like it will last decades. There were a couple issues, but Moises made them easy to sort out and was happy to replace anything that wasn't to my satisfaction. Great customer service, great furniture, all local here in Long Beach!

Caravana Furniture - Long Beach, California
Rebecca O
5/5

So I have a super interesting story about Caravana and a good lesson on exceptional customer service. I moved here from being out of the country and had to buy all new furniture for my place.
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I went to Caravana and bought a dining table set, a sofa/futon, an accent chair, a bed frame, two nightstands & a mattress. A very solid purchase which should have made me a highly valuable customer... When their delivery guys delivered it one of the guys was exceptionally rude and one dining chair was missing bc they needed to order it (wasn’t informed of ahead of time). I was livid with the way the delivery went. I called Caravana and spoke to Moises (I’m not sure if he’s the manager or owner)... he was extremely apologetic and said he would speak with the delivery guy...but, I was so upset that I literally vowed never to buy anything there again. ?
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When I picked up the last chair, Moises apologized again in person and gave me a set of very soft and high quality sheets for my new bed to apologize for the inconvenience & said they’d re-trained the deliver person so the issues I experienced don’t come up again. Interestingly, the sheets were exactly what I needed as I hadn’t gotten my stuff out of storage and was using cheapie sheets.
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That made things better but I wasn’t sure if I’d go back. Fast forward a few months, I was looking for stools and a reclining chair. I went everywhere—Ashley, Pier One, Living Spaces & a couple of boutique furniture stores...no one had what I was looking for, at the price point I wanted. I went back to Caravana. He immediately helped me, spent time with me to understand my needs and got me exactly what I wanted. I am now not only a happy customer but a loyal one bc of Moises. I’ve shopped for furniture and many things globally, never have I received the customer service I have received from Moises and never has a company been able to turn a negative experience to such a positive one in such a skillful and humane manner. I *highly* recommend Caravana!! Most of the furniture in my pics is from them. ?
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p.s. the same driver (and a second driver) delivered the furniture. He was extremely polite, well-behaved and it was clear they absolutely re-trained him. Good work.

Caravana Furniture - Long Beach, California
Johana Bonnell
5/5

Bought a sectional that I love from here, great service when I walked in.

Caravana Furniture - Long Beach, California
Dan Kaparski
5/5

We had a great experience at Caravana furniture! After looking around at every single furniture store in Long Beach, we decided on Caravana due to their personable service. Moises was super helpful in picking out our new sectional and Oscar/Albert were great with delivery & install.
We ended up with exactly what we wanted! As you can see, even the dog approves 🙂 thank you all!

Caravana Furniture - Long Beach, California
Miracle Jackson
5/5

Best furniture store ever! From their customer service to delivery of my brand new furniture I’ve had nothing but a phenomenal experience. Their showroom is full of beautiful furniture it was hard to choose from because I loved all of it. Delivery was great, they delivered everything the very next day for free. Everything was in mint condition and I just absolutely love it.

Caravana Furniture - Long Beach, California
Andrew Parrish
1/5

Call to schedule an appointment BEFORE you go to the store!!!!!

The problem with local shops sometimes, they have posted hours both online and on their doors, but they don't abide by them. We drove 15miles to this store only to have them shut the lights off as we tried to enter, over an hour before their scheduled time to close. We got their at 545pm and the store hours claim they close at 7pm. Spoke to one of the employees, and he says they are by appointment only now. That's right, you must schedule an appointment to buy furniture from this place. Had this been mentioned on their website, or Google, I might have planned accordingly. Uncurteous to the patrons, unprofessional look overall. Will update review if they follow up. The employee I spoke to really should have invited us in

Caravana Furniture - Long Beach, California
Aiza Taylor
5/5

The delivery people was so nice and very helpful. So easy to talked and very understanding. Specially Moises the manager! The Caravana Furniture is very reliable and beautiful items. We got all our furniture there for like 5years now. And we ordered more last week for our new place. Love them!

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