Ferguson Home - San Rafael, California

Ferguson Home, located at 530 Francisco Blvd W, San Rafael, CA 94901, is a leading provider of high-quality home improvement products and services. The store specializes in bathroom supplies, appliances, kitchen supplies, and lighting fixtures, making it an ideal one-stop-shop for homeowners looking to renovate or upgrade their homes.

With a phone number of 54882052, customers can easily reach out to the friendly staff for expert advice and assistance. The company's website, fergusonhome.com, provides extensive information about their products and services, as well as detailed directions to their showroom.

One of the key features of Ferguson Home is their commitment to exceptional customer service. The store offers various points of interest, including onsite services, delivery options, same-day delivery, wheelchair accessible entrance and parking lot, and a service guarantee. Additionally, they accept credit cards for a seamless shopping experience.

With an impressive 79 reviews on Google My Business, Ferguson Home has earned a solid reputation among its customers. The average opinion rating stands at 4.2/5, indicating that the store consistently delivers high-quality products and services.

👍 Reviews of Ferguson Home

Mallory C.

5/5

We were dealing with a last minute drama with our kitchen renovation and I called the store to see if there was anything to be done to get a range top at the last minute. I wasn't expecting to have any luck given that this was Monday before Thanksgiving and all other vendors had quoted me a week turnaround but Chuck and the team managed to get one ordered and available for pickup from the east bay warehouse within 24 hours. This miracle made it so my client is now able to use their kitchen on Thanksgiving and they truly saved the day. I am so grateful and cannot speak more highly about their customer service. Absolutely the best place to get your appliances, hands down. Thank you all!

Thomas C.

5/5

We worked with Andy about 14 years ago when we were remodeling our kitchen and were so happy with the experience we had, we used him again when we purchased another ice machine.
Now we have purchased yet another ice machine and low and behold Andy, who had provided superior service to us before, is still there.
Andy and his team are still providing superior service and we are happy to purchase an appliance from them again! Originally, Standards of Excellence, Monark Premium Appliance is still the best place to purchase high end, high quality appliances, installation and service. We have been extremely happy with them and would recommend them to anybody. Ask for Andy, you will not be disappointed.

Janet F.

5/5

S big shout out to Chuck Terra for helping me with a recent request for help. We bought our appliances from Monark in 2017 and had to re-install them after the Glass Fire in Napa. We ran into an issue with the local appliance company that wanted to charge us a ridiculous amount and I called Monark for assistance. Chuck was awesome and able to refer us to a local technician that did a great job. I have always been happy with the sales team here. Thanks again!

george L.

5/5

The education and service is amazing I have used them a few times. Good prices perfection in scheduling and a push to quality. I’ve spent tons of time on the phone with them only to learn about a product and they will take the time to learn you up:) if you want to know about a history of the long standing store ask for a dinosaur 🦕

bklynrisa

5/5

Chuck at Monark has been very helpful with our large appliance purchase. It is still in progress (items not yet received as I just placed the order), but so far the experience has been wonderful. Highly recommend.

Aiko M.

5/5

Chuck Terra at Monark Premium Appliance has been so helpful in purchasing appliances for my new home. He is very knowledgeable about the products, helped me to problem-solve a few issues, is incredibly timely in putting together my quote as well as all correspondence, and has been very accommodating in appointments to the showroom. I would highly recommend purchasing appliances from Monark!

Skay

1/5

The worst! You can buy appliances anywhere for the same price, as many of the manufacturers set the price of the lines they carry. As in other reviews listed here, the service is horrible once you leave the store. Dan Odetto, who was our sales person, misrepresented the capabilities of the appliances we bought. Our designer and builder where both frustrated with the lack of follow up, return calls and basic lack of response from Dan and the store. We have continued to have issues with our Bosh dishwasher and it has taken over four months to get someone to look at it.... the initial response was call the 800 # for help.... wow that's really good customer service- NOT! Our saga continues with no follow-up, no email outreach and basic silence from their end. Horrible - avoid these guys at all costs....if I could give them zero stars I would.

Mark P.

5/5

Bruce & Monark Team provided excellent support for the unit purchased from them. I certainly recommend you give Monark a chance to win your business. I don't think you'll get this level of service and attention at Best Buy or Home Depot.