Ferguson Plumbing Supply - Santa Cruz, California

gian G.

Homeowners do your self a favor and come here instead of the box box stores! These guys are so helpful! They heard my problem and walked me right to all the parts I would need and gave me some tips and advice that I would have never thought of. I will never waste my time at home depot again!

Brian

We needed a couple of small connectors to hook a garden hose up to a different sized faucet and this place is ZERO help. We went to San Lorenzo first but they were limited with what they had but they have great customer service. We were told Ferguson might have the parts we needed but that we should know in advance that the staff there isn’t very helpful - I think the folks warning us were putting it politely to say the least. We tried anyway and went to Ferguson..and the guy working behind his desk was not helpful and rude. Exactly what we were told before going. Waste of time. Go somewhere else that has great customer service. We ended up at Home Depot because it’s not far away and they had the part. We would also suggest checking out San Lorenzo if you are in the area! Hope this helps someone! ✌️

EDIT: As a follow us to my review 3 months ago. You can see that Clinton at Ferguson claimed he would be reaching out to me shortly. Never happened. Really poor customer service. Read the reviews and see how low their rating is. It’s that way for a reason. Go elsewhere - go where you will get great customer service. It won’t be here.

Andrew W.

I have been coming in here on a regular basis for the past 2 years, and the guys here are phenomenal, and hands down the best plumbing supply house in the county. If they don't have it, get them a part number and chances are they can order it. They have saved my bacon on more than a few occasions (leaking mobile home water heater at 4:45PM on a Friday), and everyone there knows how to get orders filled in a timely fashion.

Monica W.

Super helpful and friendly staff. We brought in our old worn faucet parts that need replacing. They were generic, and had no brand or model number that could seen. The staff at Ferguson got us exactly what we needed, explained how to do the replacement, and sent us on our way.

We will be going back to Ferguson for all of our plumbing needs.

Patrick C. M.

Excellent service and very knowledgeable staff men. I also found everything I needed in one stop, which is very valuable to us hourly contractors, n svc.techs. they also had a great flashlight man!! It's called "Coast" PX1R, 330 lumens with regular WAS Batteries, and a whopping 460 lumens with its rechargeable batteries bro...yowza!

Jeff B.

Would've been 5 stars had the checkout been a little faster. Other than a slow experience at the counter, this place has it all: helpful staff, decent prices and the stuff you can't find anywhere else.

Lucretia H.

I’ve order the same part from them twice. No phone call either time to let me know it comes in. Both times they have no record of the order. Archaic systems and horrible service

Carol P.

Thank You! Great Service, Friendly, Found what we needed First Try, Helped solve another issue. We will be back the next time the need arrives.