Landscape Assistance Inc - Escondido, California

Mike Johnson

I was referred to Jeff Smith Landscape Assistance by my business partner. She and her husband had used them for a project in their backyard, including a fire pit and built in BBQ. They loved the work that was done by Jeff and his team. We were exploring options for a large project for our side yard, which included a pool and a sloping hill, and figured we'd inquire with them on ideas for the area. We reached out to Paco Segura, who works for Jeff in a sales capacity.

Paco met with us at our home, and spent over an hour discussing our wants, and surveying the property. He had some ideas and suggestions that we had not considered, and told us he'd need couple weeks to create a landscape plan if we decided to proceed. After about 3 weeks, Paco presented an amazing plan that included multiple retaining walls, hardscape, landscape, and a swimming pool (which was subcontracted to Taylor-Made Pools). We loved the plan, but were concerned about the cost. We knew it would be expensive if we wanted to do all of the proposed work, so we worked with Paco to scale back the project to be more manageable. We were able to agree on the changes, and awarded the work to Jeff and his team.

The original scope of work was estimated at about 4.5 months. The crew started in late March, with an estimated completion date of August 15.

On the first day of the project, Jeff showed up to the job with the plans, and we walked the project to make sure we were on the same page. They started work, and I was amazed at the speed in which they worked, and the progress that was made day to day.

Throughout the construction process, Jeff and/or Paco were in direct communication with me, and updating us with any changes of scope and/ or amendments. As you can imagine, on a project of this size, there were unforeseen issues, but Jeff, Paco, and crew clearly communicated those to us, as well as how they would affect the budget (change orders), and timelines as well. The change orders came over timely when they were identified. Also, they provided me a progress payment schedule, which was helpful in budgeting for the project.

To our delight, the project was completed over a month early! Also, at the completion of the project, Jeff and I did a walk though, and I pointed out some finish items that needed to be addressed, or wasn't happy with. Jeff made detailed notes, and immediately sent his crew over to correct those issues.

Overall, we are extremely happy with our new, beautiful yard. Jeff and Paco, and their crew, exceeded our expectations.......it came out better than we imagined. We're happy to recommend these folks for your future outdoor project.............as soon as we find some more money, we'll be calling them for more work!

Debi L

Let me start by saying we would not hesitate to highly recommend Landscape Assistance for your landscape needs. Everyone we interacted with including the owner Jeff, the office staff and daily crew, were professional, friendly and on top of executing our French landscape design. We are thrilled with the result!

After interviewing three other landscape contractors who wanted to change our plan/design to their ideas/design, we were delighted Jeff appreciated what we wanted to do in terms of hard and soft scapes and was enthusiastic about making it happen for us. It was enjoyable to bounce ideas around with Jeff for enhancing a few aspects of the project, as well as his wealth of experience and knowledge with plants to ensure our proposed plant selection was appropriate for our climate, soil and nibbling critters in our area.

Jeff schedules his crew with the same project Lead and basically the same crew, depending upon what work is being done each day, to arrive on site in a timely manner each morning. The crew is friendly and easy to work with and courteous to leave the job site neat at the end of each day. They provided a daily project detail/payment timeline for each week, in advance, which made it easy for us to know what to expect. Jeff stopped by the site every day to ensure details were followed or any tweaks we wanted to make were made in a timely manner.

Landscape Assistance is meticulous and detail oriented. You won’t be disappointed!

Holly Vogel

I’m a repeat customer of Jeff Smith Landscape Assistance. I’ve had a French drain installed, paving stones to correct a patio that was installed against the weep screed and a retaining wall and new fencing. All projects were professionally addressed and supervised daily by Jeff. I would gladly recommend this company and intend to employ them again.

Sandra Scott

Have been working with Jeff & Paco for about a year now. They did a 2 phase project for us and were just wonderful. Did everything I asked and I'm picky. Even went to my HOA meeting with us to make sure we were complying with all the rules and regs. Very accomodating, careful and I'll be using them again for sure!

Steve Farber

I highly recommend Jeff Smith's Landscape Assistance. They were timely, knowledgeable and professional. They were responsive to questions and our concerns. The quality of work is impressive and we are very happy with our yard.

Clarissa G

Jeff spent so much time and took so much care with our vegetation. Thank you Jeff you are the man!

Bob