Landscape East & West - Clackamas, Oregon

Rachel B.

We had a fantastic experience with landscape East and West. They did a great job from start to finish, but what really impressed me was their follow up at the end of their work, Anything that we didn't think was perfect they altered right away so that everything was exactly how we liked it. After a year we had a little bit of swelling on our gate and they came, looked at it, and scheduled follow up to get it fixed right away. I was so impressed with the quality of their work, the professionalism of their team, the timeline that they followed, and then their follow-up even after the project was finished.
So far everything still looks fantastic or even better now that the plants have had time to establish. We are hoping to do more work on the other half of our backyard at some point and plan to use them again!

Nancy P.

Brandon Sackett of Landscape East & West designed us the perfect courtyard garden! We wanted a garden that was easy to maintain where we could relax and dine, play with our grandkids, grow some veggies, and that could accommodate our dog. Brandon was an absolute dream to work with and we couldn't be happier with his design! Mac the project manager and Cristobal the work lead and his entire crew were positively stellar–professional, kind, and receptive to all our questions, comments, and ideas. The project went so smoothly and on-time! We love our garden! Kudos and heartfelt thanks!!

Krishna B.

We worked with Landscape East & West for our backyard garden renovation in beaverton. They were fantastic to work with. Brandon was our point person, he was great and very knowledgable! He came and walked through our yard at the very start, talked with me about my vision, brainstormed and polished ideas, and had tons of great advice. From there, he drew up plans, and was great about changes and incorporating my feedback. He was clearly invested in our project, helping choose the best berry species, and designing custom trellises for them. Construction/installation was super fast and efficient. I had a small alteration mid installation, that they were easy about accommodating. The finished product is awesome! They did fencing, a gate, a walkway with pavers, a boulder retaining wall, irrigation, raised beds, berry bushes, trellises and more. Everything is clearly high quality, looks great, and durable. Additionally, we had one tiny maintenance come up, which they were very prompt and reliable about addressing. Overall, would definitely recommend, and looking forward to using them again for future projects!

julie L.

We had a wonderful experience with Landscape East & West! Last fall, they re-landscaped our front garden. We were very pleased with the results and look forward to seeing the plants in bloom this spring!

When we moved into our home about 3 years ago, the front garden was a mish mash of plants, and wood violets had overtaken the area as a ground-cover. In addition, we had lost some plants due to a recent heat wave. We worked with Stacey Stewart from Eden’s Gate Landscape Design to create a new landscape plan. Then she recommended Landscape East & West to do the work.

Tony met with us to discuss the plan. We found Tony to be very personable, professional and reliable. He did a great job following our design plan and was prompt when responding to our questions. Jose Flores and Justin Smith were on his crew, and they did excellent work. They arrived on time, worked hard and paid attention to detail.

We would highly recommend Landscape East & West!

Jerry Y.

Lee, our senior designer/project manager, Nathan, the on-site manager, were a pleasure to work with for our backyard project. Great communication, truly cared about the quality of the outcome, and attention to detail to minor troubleshooting along the way also. They earned our trust in order for us to have hired them to continue with some necessary annual maintenances around our home as well, after the project was finished. Thank you Lee, and the team at Landscape East and West

Emily M.

We had water leaking into our basement because of poor drainage. Bryan came out right away and discussed the problem and made suggestions for how to fix it. We agreed on a plan and he wrote it up. I was pleased with the sales interaction because it didn't feel like "sales" but like an effort to find the best way to solve a problem.

The super amazing part was the team that came out to do the actual work. Ryan and Jose were super nice and friendly, and always seemed to be genuinely smiling. At the end of the first day they hit a snag: there were multiple *massive* tree roots in our planned path. I was concerned, but they just suggested an alternate plan (which I actually liked even better) and didn't complain that it meant trenching further than expected.

The planned work ended up being done just beautifully, and we can already see how well the new drainage is working. But what really blew me away was the "above and beyond" work that they did. I had some random rocks lying around, that I hadn't decided what to do with, and after asking permission, Ryan built them into my existing landscape! It looks so much better! The drainage exit, which I had thought would just be a pipe end, they built into a lovely little rocky exit that looks more like a garden fountain than a drainage pipe. They also hauled away a significant amount of green waste that I had cut down but which didn't fit well into my bin. They just tossed it all into their truck and said "no problem!" Finally, they used the remains of my mulch pile to cover every bit of dirt/mud around the pipeline (and beyond).

I was expecting a drainage solution, and I got a good one. But I also got a mini yard makeover in the bargain! Ryan and Jose clearly love their work, and it shows. I would hire them again in a heartbeat!

Sue

The team was excellent and the quality of the work was better than I thought possible in such a short time frame. There were some start time adjustments but we were informed regularly and once the work started it was smooth sailing. The crew were professional and nice people. What was once a huge lawn is now a beautiful combination of hardscape and low-water plants. Love it! We would not only recommend them but plan to use them each year for a cleanup.

Eugene K.

July 13th UPD:
Downgrading to 1 start. Only promises, and nothing is done. The account manager said he'll come down to see what is the issue, and didn't live up to his words.

Degrading quality. Damage to the landscape.

I was quite happy when our HOA (Autumn Hill) switched landscape contractors and got Landscape East & West to service our community. However, with the honeymoon period over - I am observing steady decline in the quality of some services.

While I am not a landscaping specialist, or a professional gardener, and can't comment on everything LE&W offers, some of the basic tasks like moving, edging, cleaning and paying attention to details - those are things you don't need a degree to tell the difference in quality of work. It also happened so that my lawn (as well as probably majority of homes in our community) requires just those services for most of the time.

- Moving is done in the same manner (pattern, trimming height, etc) regardless of the outside conditions or the lawn condition - wet or dry, rain or shine, too hot or not. On top of that for the small patch of grass I have they use quite bulky and heavy equipment, which simply rips the grass when they attempt to turn it around, not mentioning all the furrows left after the same pattern being use over and over again.
- Edging, a simple task, is done regardless whether it is required or not - say in places where plastic landscape edging is used. And the crew seems to not be able to notice plants in the way of their edger, and simply shred those plants.
- Grass trimmings are sometimes left just on the lawn, but mostly are over pathwalks, flower beds and even on the cars next to the area being mowed.

Since I have exhausted the only venue I had - HOA management - for addressing this issues, I hope this comes to LE&W owners' attentions. I bet this is not an isolated incident, as the same crew works on other properties, other HOA etc.