La-Z-Boy Home Furnishings & Décor - Tualatin, Oregon

Carol W.

The help provided today was well beyond what I was prepared for. I am very short and have some disabilities that make finding comfortable furniture challenging. They stuck with me searching and testing the fit until I was satisfied. Great help on fabric selection too.

Both pieces were delivered this morning. John and Jay did an excellent job! And all is in place just the way I had pictured it.

Emelyn H.

Immediately upon walking in the door we were greeted by Cassandra who patiently led us around, showing and explaining options. She and Marilou listened to our wants and needs and promptly arranged appointments and designed our living room and dining area. Their ideas were perfect yet they were flexible for changes. We would definitely recommend them and their quality furniture to family, friends and anyone in the market!

Kim B.

Herb was there to help us on two occasions and was very easy to work with. He didn’t push my mom into making a quick decision during the shopping process. I think she will be very happy with her new chair. Thank you Herb!

Robert A. J. H.

This is our second purchase from La Z Boy this year. We were so happy with our Maddox chair we bought for our nursery that we decided to take the plunge and finally furnish our living room which had not been well utilized in the past. Herb and James did an amazing job helping us select pieces that not only worked well for the space, but helped to make a complimentary and cohesive look for the room. We were able to utilize the in home design assistance with a complete 3D rendering and extra layout option for when we have our big Christmas tree during the holidays. We are so excited to get our furniture in place and see this vision come to life! Thanks again Herb and James! We would recommend your team to anyone!

Sandy W.

Your movers were fantastic! They were on time, moved the old chairs out to the garage for easy pic up by the NGO and the new chairs set up in a jiffy. They were careful, considerate and made sure I was happy with the chairs.

Julie G.

What a wonderful experience finding the perfect chairs for our living space! Everything was comfortable and Scott did an exceptional job helping us feel right at home but also not feel pressured at all!

Bea J.

After watching our dog lie on the floor next to my husband's chair for 2 years now, I decided we needed a larger chair that could fit both of them. Once I decided that this chair should also recline, we headed to La-Z-Boy, because where else would you go when looking for reclining furniture?

We were greeted at the door by our salesperson Herb, and once I explained what we were after he was able to show us some options. It had been many years since I've looked at furniture, so I was very surprised at some of the new innovations in reclining. It took no time at all to find the perfect recliner for us, with features that both the husband and I were excited about. After looking through the fabric selections Herb sent us home with several swatches to contemplate.

It was such a nice experience, being in that store. The camaraderie between the associates was refreshing, just about everybody in there spoke to us, and everybody was friendly to our dog. We went back the very next day and I was actually looking forward to it, because the place is so welcoming! No sooner had we walked in the door, when Herb came over to greet our dog, and he even remembered his name!

This is where we turned into customers who require patience. I was second-guessing the purchase, so at that point we basically started from scratch with Herb and he was saintly about it. Of course, quite a while later we decided to go ahead with our original selection. Herb never showed an instant of frustration or impatience with us, he only seemed to care that we made the selection that was right for us.

When we sat down to complete our transaction, Herb was very thorough. He went over everything with me, ensuring that I was aware of all available benefits and all of the store policies, and he did it in a very friendly and conversational way.

Both the husband and I are very pleased with our experience in the store. The floor is set up beautifully and it's sparkling clean. Everybody is friendly, not just our salesperson. And our salesperson Herb, besides being professional and knowledgeable, radiated warmth and good cheer.

perry E.

La-Z-Boy made it easy to find the right recliner. They have knowledgeable staff to guide you through the many options and models. Many products were on sale. We came away with 2 new chairs and are looking forward to their arrival.