Nest Bedding - Santa Monica, California

Jenny R.

Daniel and the team at Nest Bedding Santa Monica went out of their way to assist us when our home burned down and we needed a new mattress. After losing everything in the Palisades Fire, we were devastated and eager to replace our beloved Nest mattress. Nest generously offered free pillows for each of us and a 40% discount for wildfire victims. We loved Nest before and now we are customers for life! Thank you Nest Bedding and Daniel for all you do and for the exceptional customer service!

Ivan R.

What a difference it makes when a shopping experience is paired with a competent, helpful and mindful store manager. Danny is all of the above and made us feel so welcome in his store. The purchasing of a new mattress went really smooth and I am glad we decided to continue with Nest. Highly recommended.

Steve R.

Danny in the Santa Monica store was helpful and extremely knowledgeable on the product lines. He kindly changed my shopping cart numerous times while I decided on my final purchase. Grateful for the patience and help!

Ellen B.

Eight years ago we were in Bloomingdales and tried out the $40k bed that was on sale for half price. We loved it but that was a lot of money for a bed. The next day we were walking along Montana Ave in Santa Monica, CA and noticed this new bed store – Nest Bedding. So we tried out a few beds and loved the Alexander that felt very much like the $40k bed. When we asked how much it was we were told it was $1600. I asked again if it was $16k or $1600... we couldn't believe what a reasonable price it was. I went back to Bloomingdales one last time to make sure were making the right decision. Then we went right back to Nest Bedding and bought the Alexander. Recently, a thought came to walk down to the Nest Bedding store again as it felt it was time for a new bed. The old one was great but it just seemed like the right time to upgrade. We ended up with the Sparrow Hybrid and we love it! The customer and delivery service was amazing and the bed is awesome. Casper just opened up a store down the street on Montana and we also tried those out. We didn't like their beds at all! We are so grateful to Nest Bedding for providing not only outstanding service but amazing and comfy beds. If your bed is older or not very comfortable... get a Nest Bed - you can’t go wrong.

Jason J.

The online chat system was surprisingly helpful and the company gave some really solid advice on how to extend out the life of the bed. Still waiting on the mattress itself but the customer service was great!

Toby H.

They don’t seem to actually stand behind their products or return policy. Unable to reach customer support by phone. Left multiple voicemails over multiple days. Email response requesting return authorization was only met with responses seemingly designed to prolong the process beyond return window. Responses never address the request directly. Unless you know their products are for you, don’t buy! You’ll only end up throwing your money away because they don’t actually accept returns within the 30 day window stated on the website.

Pilar M.

Danny was incredibly helpful while we were mattress shopping. He’s incredibly knowledgeable about the products, and also helped us understand the best mattress based on our sleeping patterns and needs.

When it came time to buying we were able
to do so with confidence because he helped us through it all.

Very nice guy, and even was transparent with us making sure we were really getting the best deal.

Thanks Danny!

TALL C. B.

Update: 6/4/24
So they sent me a new mattress after i showed them i switched my foundation to a bunky board like they suggested. In just 1 week my mattress already began to sink down on one side again. I took the foam insert out to flip it (just to see if that fixed anything) and i noticed that the mattress itself is what is sunken in, not the foam topper. My friend that originally suggested this company to me dealt with the exact same scenario and told me that the new mattresses he got (he purchased a new one) did the same thing and he could tell the quality has went down. So in the end at least the original mattress i got in 2019 lasted a couple years, compared to this new one. My toddler sleeps in the bed between me and my wife sometimes and she literally rolls down the bed into me which is unacceptable. Real let down especially when they have raised the prices so much. Higher price, way lower quality. I do not suggest at all

Do not buy a mattress from this company! The top layer of my mattress bubbled up after just 6 months of use. Then the whole mattress bowed in from me sleeping on it (I weigh 195 lbs). The "lifetime warranty" wouldn't cover it because it is on an ikea bed frame and not their bed frame. Poorly made, bad customer service, and probably the reason why no one even knows this company exists. My mistake for giving them a chance instead of a more known company.