O'Reilly Auto Parts - Ketchikan, Alaska

O'Reilly Auto Parts, located at 3806 Tongass Ave, Ketchikan, AK 99901, United States, is a well-known and reputable establishment that specializes in auto parts, auto body parts, car batteries, car repair and maintenance services, car stereos, motorcycle parts, trailer supplies, and truck accessories. With such a wide variety of offerings, it is no wonder that O'Reilly Auto Parts has become a go-to destination for many individuals in need of automotive solutions.

One of the standout features of O'Reilly Auto Parts is its convenient shopping options. Customers can choose from kerbside pickup, delivery, in-store pick-up, in-store shopping, on-site services, and same-day delivery. These options make it easy for customers to get the parts and services they need without having to go out of their way. Additionally, the establishment offers wheelchair-accessible parking and entrances, making it easy for everyone to access their services.

In terms of payment options, O'Reilly Auto Parts accepts credit cards, debit cards, cheques, and NFC mobile payments. This makes it easy for customers to pay for their purchases in a way that is most convenient for them.

According to 44 reviews on Google My Business, O'Reilly Auto Parts has an average rating of 4.5/5. Customers have praised the establishment for its knowledgeable and helpful staff, as well as its wide variety of parts and services. Many have also noted the convenience of the store's shopping options and the accessibility of the establishment.

Reviews of O'Reilly Auto Parts

Britt Kimmet

5/5

They have the Ford recommended motorcraft filter, and motor craft 5W20 for Ford Econoline E 350! It's the only thing I use for my beastly van. Thank God they are here in Ketchikan Alaska.

SEAK FPV

4/5

Usually have good service with these guys and they almost always have the parts I need but sometimes it’s difficult to work with some of the workers. I don’t usually complain because if I usually have a problem it’s not with oreilys but lately I’ve ordered parts through them and have had them shipped to prince of Wales and they sometimes forget to call the airline so when I’m expecting parts they don’t show up when I need them and it sets me back a day or two or I have to pay extra to get them. Not terrible but could use improvement. The price match is nice though

Hannah May Bryant

5/5

I came in to buy some oil for my vehicle. I was in a rush and struggling to get oil added to my car. Rick took care of everything for me - he helped me in the purchase of the oil and filling my car up. I am so impressed with the customer service - what a wonderful experience!

paul goble

5/5

Order the part and it got here within three or four days great service great people good price!

Linda Williams

5/5

Always helpful and very friendly! They will even go out to your vehicle to make sure you got the right part and/or even help install. If it's a simple thing.

Rhyzer

2/5

They gave me lazy customer service, making me do my own OBD Scan, and while looking for the part I need they did not find the correct one I needed. I payed $80 for a part that was the wrong brand.

Jordan Brazille

4/5

Always great customer service and they've got what I need or they can get it for me quickly. That's saying a lot in rural Alaska 🙂

Lisa Edenshaw- Krieger

5/5

Excellent customer service!! I applaud Toni. She's the Assistant Manager there. When in need of help, she was there. Thank you.