O'Reilly Auto Parts

They have the Ford recommended motorcraft filter, and motor craft 5W20 for Ford Econoline E 350! It's the only thing I use for my beastly van. Thank God they are here in Ketchikan Alaska.

Usually have good service with these guys and they almost always have the parts I need but sometimes it’s difficult to work with some of the workers. I don’t usually complain because if I usually have a problem it’s not with oreilys but lately I’ve ordered parts through them and have had them shipped to prince of Wales and they sometimes forget to call the airline so when I’m expecting parts they don’t show up when I need them and it sets me back a day or two or I have to pay extra to get them. Not terrible but could use improvement. The price match is nice though

I came in to buy some oil for my vehicle. I was in a rush and struggling to get oil added to my car. Rick took care of everything for me - he helped me in the purchase of the oil and filling my car up. I am so impressed with the customer service - what a wonderful experience!

Order the part and it got here within three or four days great service great people good price!

Always helpful and very friendly! They will even go out to your vehicle to make sure you got the right part and/or even help install. If it's a simple thing.

They gave me lazy customer service, making me do my own OBD Scan, and while looking for the part I need they did not find the correct one I needed. I payed $80 for a part that was the wrong brand.

Always great customer service and they've got what I need or they can get it for me quickly. That's saying a lot in rural Alaska :)

Excellent customer service!! I applaud Toni. She's the Assistant Manager there. When in need of help, she was there. Thank you.