Pawn Plus - Reading, Pennsylvania

Introduction

Nestled in the heart of Reading, Pennsylvania, Pawn Plus, situated at 718 Lancaster Ave, is a beacon of financial convenience and service excellence. This establishment has been a trusted name in the community for years, earning a reputation for its exceptional customer service and a wide array of services tailored to meet the diverse needs of its customers.

Main Services

• Pawn Shop Services: Pawn Plus offers pawn services, allowing customers to secure quick cash by pledging their valuable items as collateral. This includes jewelry, electronics, musical instruments, and more. The store's experienced team assesses each item's value and offers competitive loans based on that assessment.
• Check Cashing Services: Pawn Plus provides a check cashing service, offering a fast and secure alternative to traditional bank services. This service is particularly beneficial for those without a bank account or who need immediate access to their funds.
• In-Store Shopping and Pickup: The store offers a unique shopping experience with a wide selection of merchandise for sale, including items from previous pawn transactions that have not been redeemed. Customers can also take advantage of the in-store pickup option for online purchases.
• Delivery Services: For added convenience, Pawn Plus offers a delivery service for customers who prefer to shop from the comfort of their own home. This service is perfect for those with mobility issues or busy schedules.

Location and Access

Pawn Plus is strategically located at 718 Lancaster Ave, in the heart of Reading, PA 19607, United States, making it easily accessible from various parts of the city. The store is situated along one of Reading's major thoroughfares, ensuring excellent visibility and easy access by car. Public transportation is also readily available, with several bus stops located nearby. The store's proximity to major highways, such as I-76 and I-422, further enhances its accessibility.

Featured Characteristics

• Wheelchair-Accessible Facilities: Pawn Plus is committed to ensuring that all customers can access its services. The store boasts a wheelchair-accessible entrance and parking, making it easy for customers with mobility issues to visit the store.
• Quick Visit: The store is designed to facilitate quick and efficient transactions. With its streamlined processes and dedicated staff, Pawn Plus ensures that customers can get in and out of the store quickly, even during peak hours.
• Payment Options: Pawn Plus accepts a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments. This flexibility ensures that customers can choose the payment method that best suits their needs.

Practical Information

The store is open Monday through Friday, from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:00 PM, allowing customers ample opportunity to visit during the week and on weekends. The store can be contacted by phone at 610-373-7600 or via email through their website, pawnplus.com.

Positive Aspects from Customer Reviews

Pawn Plus has a impressive average rating of 4.6/5 on Google My Business, with a total of 128 reviews. Several positive aspects emerge from these reviews:

• Staff Friendliness and Professionalism: Many customers praised the staff for their kindness, friendliness, and professionalism. One customer noted, "The sales staff were super nice," while another appreciated how they were "Treated me as if you where [sic] a VIP."
• Cleanliness: The cleanliness of the store was another feature that was frequently commended. One customer remarked, "The facility is very clean," while another appreciated the "Well-maintained" environment.
• Parking Convenience: The convenient parking options available at Pawn Plus were also highlighted in several reviews. One customer appreciated the "Parking in the front which is a plus," highlighting the store's accessibility and convenience.
• Under New Management: Many customers praised the positive changes brought about by the new management. One customer noted, "Under New Management. The facility is very clean well and of course they have parking in the front which is a plus. They Treated me as if you where [sic] a VIP," highlighting the improvements made under the new leadership.

👍 Reviews of Pawn Plus

FREDDIE ?. G.

5/5

Under New Management. The sales staff were super nice. The facility is very clean well and of course they have parking in the front which is a plus. They Treated me as if you where family instead of just some random customer. They were very knowledgeable and and very respectful. I hope the people in charge of the store are aware of how great there employees are. People like that are very hard to come by. Communication is everything and they have that down packed. Thanks again for your outstanding service and I definitely will continue doing business. your Awesome😃

GORDON L.

5/5

I went to the one on Lancaster Avenue it was very clean the instrument section was why I went in there and they have a good selection of used guitars the gentleman that I spoke to was very nice and seemed honest I've been to most of the pawn shops in the area and I'd would say this is the best one if your looking to buy a nice guitar at a decent price

Cameron G.

5/5

Christen meo provided excellent customer service and assisted me with information I needed. I hope she is getting paid for these reviews cause getting this many for the company deserves a bonus quarterly or annually! Keep up the great job!

John C.

5/5

Best pawn location, I wouldn't go anywhere else. Not only do they give the most for gold but the kindness and helpfulness from Christen is second to none, she is a true gem! Incredible deals when buying or pawning at this location! Check them out!

Kaylein R.

5/5

I wish I could give more stars! Christen M. Is amazing!!! She is so caring and patient, I appreciate it and will definitely be coming back. Thank you again, Christen!!!

Daisy R.

1/5

New owners seem to been very sneaky perhaps staff. My tv was almost sold during my pawn even though renewal was not do a $3000 tv and then damaged at that. Then sold item that didn’t work and when I went to return it didn’t supposedly match the serial number in system so my 30 day guarantee was not guaranteed. Staff expected me to stay calm and not be upset when being told nothing can be done after I realized something was suspicious and began to raise their voice if not guilty then stay calm. To me seems like a someone switching items out from within their own company making customers pay. Please be careful. 911 and court had to get involved.

Juan R.

5/5

Christen Meo is the greatest, very nice, great price on my laptop purchase and set me and my wife up smoothly with The Mobile Pawn Application. Thank you again! 10 stars!

Felicia O.

5/5

Fast, fair and friendly.
Recently moved back in to town and had some bills that 4needed to be taken care of asap.
We brought in some quality merch and told Willie and Robert what we needed and they got us there!
Picked up our stuff today in the same excellent condition we brought it in.
Dealt with Remmy for the pick up. Awesome guy.
Had a great experience. Willie and Robert are super cool and friendly.
Would highly recommend.

FREDDIE ?. G.

5/5

Under New Management. The sales staff were super nice. The facility is very clean well and of course they have parking in the front which is a plus. They Treated me as if you where family instead of just some random customer. They were very knowledgeable and and very respectful. I hope the people in charge of the store are aware of how great there employees are. People like that are very hard to come by. Communication is everything and they have that down packed. Thanks again for your outstanding service and I definitely will continue doing business. your Awesome😃

Cameron G.

5/5

Christen meo provided excellent customer service and assisted me with information I needed. I hope she is getting paid for these reviews cause getting this many for the company deserves a bonus quarterly or annually! Keep up the great job!

GORDON L.

5/5

I went to the one on Lancaster Avenue it was very clean the instrument section was why I went in there and they have a good selection of used guitars the gentleman that I spoke to was very nice and seemed honest I've been to most of the pawn shops in the area and I'd would say this is the best one if your looking to buy a nice guitar at a decent price

John C.

5/5

Best pawn location, I wouldn't go anywhere else. Not only do they give the most for gold but the kindness and helpfulness from Christen is second to none, she is a true gem! Incredible deals when buying or pawning at this location! Check them out!

Kaylein R.

5/5

I wish I could give more stars! Christen M. Is amazing!!! She is so caring and patient, I appreciate it and will definitely be coming back. Thank you again, Christen!!!