Russell Hardware Company - Bloomfield Hills, Michigan

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States.
Phone: 2486440100.
Website: russellhardware.com
Specialties: Home goods store.
Other points of interest: Small Business, In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Russell Hardware Company

Russell Hardware Company 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States

☎️2486440100

⏰ Open Hours of Russell Hardware Company

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Introduction

Nestled in the heart of Bloomfield Hills, Michigan, Russell Hardware Company has been a beacon of quality and service for over five decades. Established in 1967, this family-owned business has carved a niche for itself as a go-to destination for home improvement supplies and hardware essentials. With a commitment to excellent customer service and a wide array of products, Russell Hardware Company continues to thrive and serve the local community.

Main Services

Hardware Supplies: From bolts to screws, hinges to nails, Russell Hardware Company stocks an extensive range of hardware supplies to cater to various DIY projects and repair needs.
Home Decor: The store offers a curated selection of home decor items, including lighting fixtures, furniture, and decorative accents, to help customers personalize their spaces.
Paint and Stain: Russell Hardware Company provides a diverse collection of paints and stains from leading brands, along with expert advice on color matching and application techniques.
Tools: The store carries a wide assortment of tools, from basic hand tools to power tools, ensuring customers have the right equipment for their projects.
Gardening Supplies: With a focus on both indoor and outdoor gardening, Russell Hardware Company offers a range of plants, seeds, fertilizers, and gardening tools to help green thumbs cultivate their spaces.
Custom Services: The store provides custom cutting services for various materials, such as glass and metal, to ensure a perfect fit for customers' specific needs.

Location and Access

Russell Hardware Company is situated at 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States, nestled in the heart of the city's bustling commercial district. The store is easily accessible via Woodward Avenue, a major thoroughfare connecting Bloomfield Hills to nearby communities. Several public transportation options, including the SMART bus system, serve the area, making it convenient for customers to reach the store without a car. Additionally, the store offers ample parking space, including wheelchair-accessible spots, to accommodate customers with mobility concerns.

Featured Characteristics

Small Business Charm: As a family-owned and operated business, Russell Hardware Company maintains a warm, welcoming atmosphere that sets it apart from big-box retailers. Customers appreciate the personalized attention and expert advice they receive from the store's knowledgeable staff.
In-Store Pick-up and Local Delivery: The store offers convenient in-store pick-up options for online orders, allowing customers to shop from the comfort of their homes and collect their purchases at their leisure. Furthermore, Russell Hardware Company provides local delivery services, ensuring that customers can access the products they need, even if they can't make it to the store.
LGBTQ+ Friendly and Accessible: Russell Hardware Company welcomes customers from all backgrounds and has taken steps to ensure its store is accessible to everyone. The store features a wheelchair-accessible entrance and parking spaces, as well as gender-neutral restrooms, to create a comfortable and inclusive shopping environment.
Payment Options: To accommodate various customer preferences, Russell Hardware Company accepts a range of payment methods, including credit and debit cards, NFC mobile payments, and cash.

Practical Information

Hours of Operation: The store is open Monday through Friday, from 7:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. Russell Hardware Company is closed on Sundays to allow its staff to rest and recharge.
Phone Number: Customers can reach the store by calling 248-644-0100.
Website: For online shopping, product inquiries, or to learn more about the store's services, visit russellhardware.com.
Wi-Fi: Russell Hardware Company offers free Wi-Fi to its customers, allowing them to stay connected while they shop or wait for their purchases.

Positive Aspects from Reviews

With an average rating of 4.3/5 from 76 reviews on Google My Business, Russell Hardware Company has clearly made a positive impression on its customers. Several customers praised the store's exceptional customer service, with one customer noting, "I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!" This testimonial highlights the friendly and knowledgeable staff at Russell Hardware Company, who are always ready to assist customers and ensure they find the right products for their needs.

Another customer lauded the store's wide selection of products, stating, "I was amazed at the variety of items they had in stock. I found everything I needed and more." This comment underscores the store's commitment to carrying an extensive range of hardware supplies and home decor items to cater to the diverse needs of its customers.

Overall, Russell Hardware Company's commitment to excellent customer service, wide product selection, and inclusive atmosphere have earned it a loyal customer base and a stellar reputation in Bloomfield Hills and beyond.

👍 Reviews of Russell Hardware Company

Russell Hardware Company - Bloomfield Hills, Michigan

Brenna W.

1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Xhesjan Z.

5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

T B.

5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Lewis H.

5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

George D.

1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago.

I was told it was available and they would call me with pricing and availability. They never called so I bought it online.

This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

Shannon S.

5/5

Excellent customer service! I purchased a beautiful walnut desk on FB Marketplace that was missing some of the hardware. Nicole helped me find exactly what I needed and gave me all of my options that would match the original hardware. There is no place like Russell Hardware for service and selection.

TM E.

2/5

This used to be my favorite high end hardware store until my most recent experience. I’ve bought many quality items over the past 35 years here including very expensive door hardware for an entire large house. My recent experience really left me disappointed. I was ready to place an order for all of my hardware for a new build including all door hardware and cabinet hardware and had already pursued a quote but never got a return phone call or email back to place the order! Pretty shocking considering this was a very expensive purchase of Alno, Baldwin and other expensive products for a 7500 sq ft home, including lighting fixtures. I ended up at Herald Wholesale and was very happy. I doubt I will ever return after the hours spent choosing and shopping. The 2 stars are for the excellent displays.

Kathleen J.

5/5

Brian went above and beyond to help me select the hardware for my kitchen. He steered me away from my original selection (which I am grateful for). I actually contacted him when my contractor installed the wrong cabinets and he helped me select new ones (we had to get a little creative). With Brian's input, we were able to make the flow in the kitchen look so much better. By the time I had to make a final decision on hardware, I was exhausted from making so many selections during our renovation. He selected the hardware for me, reassured me it would look great, and checked me out in under 20 minutes. We just installed the hardware last week and I LOVE IT!