Teak Warehouse - San Diego, California

Christine S.

Update: I talked to someone higher up at Teak Warehouse not long after posting the original review, and I was very quickly set up to receive replacement tables within 2 weeks, and even offered a free accessory if I wanted. The new tables look much better and I'm hoping they will not have the same issues as the original tables.
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We placed a large purchase for a dining table, chairs, sectional and 2 small tables. In less than a week, the wood on top of both small tables began to split apart. The store says they will replace any furniture that is defective. I emailed the manager with a description and pictures within a week of seeing the issues. First I was told that I had to bring the items back to the store to get a replacement (about a 1.5-2 hr drive one way). Since the tables were defective, I asked that they come to pick them up, and they said they would, whenever they had a delivery near my area. I heard nothing. I went back and forth via email for nearly a year. The last thing I heard was that they would send me some different replacement tables, and would send me potential items to look at via email. But that email was never received. I feel like I have been very patient, but it is clear that the store has no intention of honoring their commitment to replacing defective items. The tables have continued to get worse, and are now essentially trash, unless I want to put even more money into having the tables repaired and refinished. Several hundred dollars down the drain. The dining table and chairs are nice and have held up well. The outdoor sectional sofa is comfortable, but the gray color on the wood comes off even with a very light rain.

Gerald P.

The shopping experience was simple and fast online. I had some family visiting for the upcoming holiday so I was hoping to pickup the furniture as soon as possible. So I called the staff onsite and asked if it would be available the day after I made the purchase online. They said the furniture piece assigned to me was in LA and wouldn’t be in San Diego until the Monday after the holiday weekend. But the sales agent, Brian, made some calls and through coordination with multiple parties, found a way to acquire the same bar set I ordered. I was able to pickup the furniture piece later that afternoon and use it with my family during the holiday. Thanks Brian, for going above and beyond to find a solution that worked for everyone involved.

Robert C.

We bought some steamer chairs and side tables from the Teak Warehouse. These chairs were based on the design of the chairs on the titanic. Really high quality wood and metal components that weather well, and the outdoor fabric cushions have been stain resistant through the winter season and super comfy.

Impressed by the high quality and the modern design of their selection. Excellent customer service too, I would definitely go back!

SIR J. H.

Awesome outdoor furniture store. Massive selection of very high quality stuff at reasonable prices. It's not cheap, but great value. Lot of teak options, but plenty of other stuff as well.

Melissa C.

I ordered some furniture from here a few years ago and was really impressed with the quality and how well they’ve held up so we went back to get a few more to complete our backyard project this year. Love the different styles they offer and the price point compared to the other places we researched. Definitely recommend this spot if you’re looking for high quality modern outdoor pieces.

Anthony L.

As a board member of an HOA, I have purchased product from Teak Warehouse for the common areas of our condominium complex. The furniture has direct exposure to the beach and the challenging elements of that environment. Years later the furniture has performed well and still looks new. I found the staff to be very helpful and responsive. I recently visited their new location in LA, which has a very large selection of products and is a beautiful place to shop.

Jen B.

Excellent customer service! B Montoya is an exceptional employee, will definitely be doing more business with this company in the future.

Priscilla L.

I purchased patio furniture from this place, and although the furniture itself was good (hence the one star) their customer service and false advertising left me no desire to ever come back.
They advertised free cushions with purchase but when I asked for my set, not only did they never give them to me, the sales rep treated me with a disrespectful attitude that made me feel I was bothering them and had made it all up. I even have a screen shot of their website to prove it!
Again, I'll say they do have good quality furniture but a company should stand by what they advertise and certainly not make a customer feel like a nuisance. I hope they take that into consideration and at least correec their site.