Terry's Upholstery Unlimited - Elkview, West Virginia

Terry’s Upholstery Unlimited is a highly regarded upholstery shop specializing in auto upholstery and general upholstery services. Located at 96 Shady Ln, Elkview, WV 25071, United States, the business offers a comprehensive range of services designed to restore, repair, and refresh seating and interior components. The phone number for contacting them is 3049657281, and their official website is facebook.com. The company prides itself on being a women-owned small business, fostering a personalized and attentive approach to each customer’s needs.

About Terry’s Upholstery Unlimited

Terry’s Upholstery Unlimited distinguishes itself through a commitment to quality craftsmanship and customer satisfaction. They cater to a diverse clientele, providing solutions for classic cars, vintage vehicles, and modern automobiles. Their expertise extends beyond simple repairs; they excel at matching colors, sourcing discontinued materials, and executing complex restoration projects. The shop’s dedication to finding suitable replacements for obsolete materials is frequently cited as a key differentiator, demonstrating a significant understanding of automotive history and upholstery techniques. Furthermore, the business offers a suite of convenient services designed to streamline the customer experience, including kerbside pickup, delivery, in-store pick-up, and in-store shopping. The ability to schedule appointments online, coupled with the availability of Wi-Fi within the shop, enhances accessibility and convenience for clients.

Services Offered

• Auto Upholstery: This is a core service, encompassing seat covers, headliners, door panels, console upholstery, and complete vehicle interior refurbishment.
• Upholstery Repair: Terry’s Upholstery Unlimited addresses a wide spectrum of upholstery issues, from minor tears and stains to more significant structural damage.
• Color Matching: A specialized skill, allowing the shop to source and match colors for replacement materials, even when the original is no longer available.
• Assembly Service: The team provides assembly services for new upholstery components, ensuring proper installation and a professional finish.
• Custom Upholstery: For clients seeking unique or personalized solutions, the shop offers custom upholstery design and fabrication.

Convenience and Accessibility

The business prioritizes ease of access and customer convenience. They accept a variety of payment methods, including cheques, credit cards, and debit cards. A free parking lot is available for customers, although its slightly crowded nature, as noted by some patrons, may require a bit of patience. The shop operates with an appointment required policy, ensuring dedicated attention to each project. Notably, they offer same-day delivery in certain circumstances, further demonstrating their responsiveness to client needs. The business also provides a comfortable environment with Wi-Fi access, allowing customers to remain connected during their visit.

Customer Feedback and Reputation

Based on available reviews, Terry’s Upholstery Unlimited consistently receives high praise for its quality of work and customer service. The Google My Business listing reflects an average opinion of 5/5, indicating a strong level of customer satisfaction. Many reviews highlight the shop’s ability to handle challenging projects, such as sourcing materials for obsolete models. The willingness to assist with repair procedures and provide guidance on future maintenance is frequently mentioned. While the location can be slightly difficult to find and park at due to its limited space, this is consistently overshadowed by the positive experiences customers have had with the shop's expertise and dedication.

The testimonials suggest a level of personalized service that is often lacking in larger upholstery businesses. The team’s proactive approach to problem-solving and their commitment to finding suitable solutions are key factors contributing to the shop’s positive reputation. The fact that they’ve successfully addressed multiple instances of repairing door cards for older vehicles, often involving discontinued materials, speaks volumes about their skill and resourcefulness. The shop’s responsiveness and willingness to go the extra mile are consistently praised, reinforcing its position as a trusted local provider of upholstery services.

👍 Reviews of Terry's Upholstery Unlimited

Jeff H. (.

5/5

I was able to go to Terry’s three different times to get help fixing my cars door cards. My model is old and the leather was discontinued. He was able to help me match a close color and ordered them for me. I paid upfront and picked them up a few days later. They made up the difference on the shipping also. They should me how to fix the door cards and I know if I need more help they will be happy to assist me in that endeavor. Little tricky to find and park as it is a little crowded.

Michael

5/5

Terry's Upholstery Unlimited is the best in the Charleston, WV area. It's a small drive out of town but it was worth it for the work they did on my recliner and couch. They rebuilt my lazy boy from the frame up, it sits better than new. They also completely rebuilt a 1979 couch and covered it with amazingly designed fabric for us. It sits amazingly and the handiwork on the fabric looks great!. They're the core pieces of furniture in our living room so we see them and use them every day. I highly recommend them, they know what they're doing.

Amy

5/5

Repaired tear in my car’s console and did a spectacular job!! Would highly recommend!

Imazing M.

5/5

Absolutely the best best Upholsterers in West Virginia!

tc C.

5/5

Great people with great service. They fixed my Leather backpack in 10 minutes.

Douglas P.

5/5

Great experience. All are professionals and know craft.
Highly recommend. Ty

Donna T.

5/5

They do wonderful work. They upholstered our couch years ago and still pleased.

Kurt K.

5/5

Very detailed work and knows what he's doing.