The Sofa Shop - San Juan Capistrano, California

About The Sofa Shop

Nestled in the picturesque town of San Juan Capistrano, California, The Sofa Shop stands out as a premier destination for all your furniture needs, specializing in sofas and chairs. Located at Address: 31896 Plaza Dr, San Juan Capistrano, CA 92675, United States, this store is easily accessible for both locals and visitors looking to upgrade their living spaces. With a phone number Phone: 9497708888, customers can reach out for inquiries or assistance.

Key Features and Services

Specialties: Known for its extensive range of furniture, The Sofa Shop is particularly renowned for its selection of sofas and chairs. The store's commitment to offering a wide variety of styles, materials, and sizes ensures that there's something for every taste and need.

Additional Services: Beyond just selling furniture, The Sofa Shop offers convenient services like delivery and in-store pick-up, making shopping not only enjoyable but also hassle-free. For those who prefer the comfort of their own home, the option to have items delivered right to their doorstep is a significant plus.

Accessibility: The shop is designed with inclusivity in mind, boasting a wheelchair-accessible car park and entrance, ensuring that everyone can enjoy a seamless shopping experience.

Payment Options: Catering to modern preferences, The Sofa Shop accepts various payment methods including credit and debit cards, as well as NFC mobile payments, providing flexible payment solutions for all customers.

Customer Insights and Reviews

The online presence of The Sofa Shop, particularly on Google My Business, reveals a strong reputation with an average opinion rating of 4.5 out of 5 stars across 11 reviews. Customers consistently praise the store for its "lots of choices on sofas and chairs," "many fabrics to choose from," and a "friendly and helpful staff." These testimonials highlight the shop's dedication to customer satisfaction and its ability to cater to diverse preferences.

Recommendations for Potential Visitors

For anyone interested in shopping at The Sofa Shop, here are a few points to keep in mind:

- Visit in Person: While the website provides an excellent overview, nothing beats the experience of seeing and feeling the furniture firsthand.
- Utilize Services: Take advantage of their delivery and pick-up services to make shopping even more convenient.
- Plan Ahead: Given the high customer satisfaction, it's worth planning your visit or contacting them in advance to ensure you get the exact piece you're looking for.

Contacting The Sofa Shop

To explore their wide selection or to inquire about their services, the best way to connect with The Sofa Shop is through their website: thesofashop.net. Here, you can browse their offerings, check availability, and even place an order online.

👍 Reviews of The Sofa Shop

Jack T.

4/5

Lots of choices on sofas and chairs. Many fabrics to choose from. Friendly and helpful staff.

Denise L.

5/5

I had visited many furniture stores in South OC looking for new living room furniture; I was disappointed as I didn’t find the selection or quality I was looking for. Luckily, I found the Sofa Shop in SJC and was stunned by their choices and options (custom sizes, 1 large seating cushion vs several small ones, huge selection of fabrics and colors). We visited their stores several times until we finalized our purchase. During our visits, we met the owner Jim and several Design Consultants; we were pleasantly surprised by the help, guidance and objective feedback we received throughout the process. Any questions and concerns were addressed professionally and with patience. The staff went above and beyond in providing customer service; they even let us take home several fabric samples to help make our final decision! The delivery company was also very professional and worked hard and diligently to carry the new sectional into our home!
The experience was very pleasant and professional and we are stunned that nobody every tried to push us to close the sale! We are so grateful for Jim and his team at Comforts of Home and the Sofa Shop and will be happy to refer them to our friends!

Rose D.

2/5

I had a sofa custom made here ( strange size room) probably a bit over a year ago looks ok but even after we went through and paid to upgrade cushions through them ( customer pay) then had another company upgrade cushions a third time.... I cannot even sit on this thing ( causes me major pain) the back is too straight up and down or something ? Most uncomfortable couch I have ever seen and non returnable because it was built to scale of our room. Sorry guys I won’t be back to your store.

cathie B.

5/5

Jennifer was very helpful and has good taste! She listened well to our needs and gave lots of choices in style, color, fabrics etc.
We highly recommend her and the store!

Daniel D. M.

5/5

Wonderful customer service. Very good quality furniture

Scott C.

5/5

Nice store, compact big variety and lots of custom options. Very impressed.

Tami K.

5/5

Good furniture and good costumer service.

Robi P.

3/5

Custom sofas made to order