Urban Living Furniture - Torrance, California

Lisa A. R. E.

I had a great experience with my purchase. I shopped around in New York for many months for a couch. I finally found one and was getting the run around and crazy high prices in stores in New York. I called this store and spoke to Charles who was the most pleasant salesperson and we put together my order seamlessly. He sent me pictures and was very accommodating. I was nervous to order from another state but it all worked out and he was reassuring the whole way through. I am so happy with my couch and pillows and the white glove delivery that he set up was amazing. I would highly recommend this store to anyone in any state that they can ship to.

Jorge R.

Rick at Urban Living Furniture helped us find a beautiful dining room set at a great price.

Brad L.

Sadly they are currently going out of business. Get in there and get some good deals while you can. Rick helped us out yesterday and made us a great deal that we couldn't pass up!

Journey F.

It's much bigger than it looks on the outside. It's family owned, and they have a wide selection of options. Since they have a lot of options, there were a couple places that were a bit tight, but we were able to move around to see everything. The staff was very friendly. They'd check in on us occasionally and didn't hover. When we were ready to make a purchase, they were very kind and weren't pushy to try to make us spend more money.

Erin B.

Such a disappointing experience with this company. We purchased a sectional couch on September 11, 2019. We were told by our salesperson, Rick that it would take roughly 5-6 weeks to come in or LESS. Well, our sectional did not come in until mid- November, three months later! Not only was that much later that we anticipated, but it was really inconvenient as we had been waiting so long and the company made no effort to keep us informed. WE had to call THEM to get updates and they just kept on with the same excuse that the company making our sectional was backed up because of the holiday.... WHAT HOLIDAY? I've never heard of people specifically shopping for new couches in September and October When it finally was ready, we expressed our frustrations and the manager offered us a discount on our next purchase with them. That was kind of him, but it's a little frustrating that the discount couldn't be applied to the purchase they took so long making. But wait, there's more... we went in person to pay for the couch to have it delivered to us, and they charged us $200 less then the originally agreed upon price unbeknownst to us. They then began harassing my husband with multiple calls per day for 4 days straight, and only one with a voicemail telling him to call them back but giving no explanation as to why. When he finally had time to call them back on his day off, they asked for him to pay the remainder of the balance, $200. That was just a slap in the face after everything because it was THEIR mistake. We will never be going to this business again, and we will steer all of our friends and family clear of them as well. I do not like the way they do business.

Yazmin F.

My family and I have shopped here multiple times and we've always had an amazing experience. We love the furniture and quality. Joe, Charlie and George have assisted us in the passed, they're great. I have recommended this store to all my family and friends.

Kainoa L.

If I could give 0 stars I would. I live a mile away from this place and they constantly run advertisements stating that they are "going out of business" but they are still here. It is FALSE ADVERTISING to get you in the store.

See for yourself if you don't believe me, you will find out when you go in to try and make a deal and they don't give you anything but 10% off there already high marked up prices. This place is a joke. We were fooled last year 2020 and now have mediocre sofas and a dining set with already flattened seat cushions, cracking wood tables and wobbly chairs. I hope that nobody else gets fooled by business again. Also don't be surprised if they change their name again to keep their lies and continue the misconception.

Camille V.

This place is constantly bringing new furniture. Their prices are very aggressive. Hard to beat. Service is the best. That go out of their way to make your purchase smoothly