Winter gardens Auto Upholstery - Lakeside, California

michael paxton

I stopped in to see if I could get a patio umbrella fixed that was torn. I was greeted by Carlos, who immediately fixed it for me at no charge. This was my second stop. I have other projects this will be my first stop.
Great service!!!

David McMath

I'm an intense and thorough shopper. We are in a world where customer service is fading fast. Years ago I found Winter Gardens Upholstery. The owner Carlos has always given me the best service, quality products and a fantastic price. ALWAYS. This is my one stop, go there first and no need to compare. He gets it right the first time and I look forward to taking my business there again. If you are a whiner, he won't give you a reason.

Stephen Wilson

There are several upholstery shops in East County, and though Carlos shows promise of good work, he lacks in the area of customer service. The worst of of it all, he continues to state he has never performed work on half of what he receives negative feedback from.
The aforementioned owner and operator, Carlos is unprofessional and vague. Though his pricing is among the best in the county, his customer service and greed cloud his business. Set up two appointments, by which I had to cancel due to an on call job. Rather than listen or allow me to reschedule, he stated he would not do it for me because I missed the two appointment and cost him money. Best of all, he was rude on the phone rather than professional. Would NOT recommend an unprofessional business owner in a market where there is so much competition. Unless you are ignorant and feel that customer service consists of refusing to provide service, then you must not be an experienced customer service scout. In fact, I recommend El Cajon Auto Trim Shop. They have competitive pricing, good work, and family owned. Lastly, they will not turn away customers with work conflicts.

Orlando Duarte

Carlos is always professional with fair prices. I've been several times and Carlos and his son have always down an incredible job with great materials. They also respect your time and get things done in the timeframe they promise and will be honest with you about what can be done. Also, their customer service is friendly and next level. Would definitely recommend without reservation!

RDW Motors

Took 4 cushions to him for my customer and he quoted $200 each. Told me he was going on vacation and won't be back for 2 weeks. Brought them back 2 days after he returned from his vacation and he raised each cushion $40 and told me the 2 tone was too difficult for him to do. REALLY? If you don't want to do or too busy just say it.

PEOPLE, there are a lot of good upholstery shops out there. Read the customer service reviews as I should have had done. Very rare I give bad reviews.

Evaldas Alexander

This place is a hidden gem. I have had them reupholster dining chairs and bar stools. After getting the quote, I checked several other upholstery places in east county, and all of them were more expensive - some "just" by 60%, some by as much as 350%. On top of them, pretty much all of them had a turn-around time of 1 week or more.

I went with Winter Gardens Auto Upholstery, and not only was the price great, but the turn-around was amazing, too - I would drop off the batch of seats and get the message that they were ready either the same day or the morning of the very next business day. On top of that, the owner was super nice and replaced the seat foam cushions, too, even without me having to pay extra - not promising that he will do that for you, but it just shows that he takes pride in the work his shop does.

I was so happy with the work that I also had them to re-do the armrest in my car for roughly the same price that I would have had to pay for just the vinyl cutout from eBay.

Highly recommended.

Steven Miller

Great place good pricing. Wonderful work installing a new headliner in my 1992 Silverado extended cab pick-up! Only $205 for a 4 hour installation! The son of the Founder is now running it, and the teen grandson helps too. Nice place, but best to call for an appointment or over the phone estimate. ?

Roger Redman

Great price and super fast service. Had the headliner in my Mini Cooper replaced, and it looks great. The color was a perfect match to the rest of the interior. Carlos was friendly and helpful.