Green Acres of Alaska - Anchorage, Alaska

Laurie Barter

Gus (owner) was all service at the beginning. Carlos ran an amazing crew and followed every aspect of our design concept. (Only reason they got 2 stars instead of 1)
Short cuts were taken, trees were planted where they rotted, dirt was placed on top of fabric in rock gardens allowing weeds to grow through so we are having to redo them. Four Canadian maples and one Japanese maple died and we could never get a follow up call back for our one year tree warranty. Wish I had gone with Faltz for a few grand more, more reputable.

Iwa Washi

I have a drainage issue on my property and I enlisted Green Acres to solve the problem. They elected to connect all of my downspouts to underground piping and route it away and down slope of my house. For the area of the yard that was being saturated from neighboring, up-slope properties, they merely elected to regrade. Due to the amount of moisture involved, I was skeptical that regrading alone would be enough, but I decided to defer to their professional opinion.

When everything was completed last fall, they hydro-seeded the graded area. I was suspicious that again, due to the large amount of moisture involved, all of the hydro-seeded areas would be washed out by spring before it could sprout, leaving me with uncovered soil. That is exactly what happened. I called multiple times last spring that their fall hydro-seeding failed and that they needed to come out and do it again (a whopping 15 minutes out of their day) but they never returned my calls.

Ultimately, I went to Lowe's and bought a few large bags of soil and a couple large bags of grass seed and took care of the issue myself - and better than they would have done.

If not for the hydro-seed problem, I would have given them four stars as they accomplished everything that they said they would - even though it turned out they needed to do something more than regrading to deal with the massive amount of water inundating my property.

However, totally blowing off and ignoring a customer's legitimate complaint due to your company's failure is inexcusable. Therefore, they earn a well-deserved one-star review.

If you plan on utilizing these people, have a lawyer on retainer ready to go after them. Otherwise, it may cost you more than a few bags of dirt and grass seed.

Scotti

Your red green acres company truck almost ran me and 3 of my children over on Huffman today. We were crossing to the foot path from the park and my son tripped and fell. Your driver accelerated and cleared us by merely 3 feet.
I hope your etiquette on green acres is much better than it is on pavement.

David Parliament

Impressive designs? 100%
Uses mature trees? 100%
Expensive? 110%
Service on the backside if you can get an answer? 40%

Diana Hess

I have purchased too soul here. The service was great and the soil has been productive. I have it in my raed beds

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