Lyle's & Jensen's Home Furnishings Inc - Juneau, Alaska

Lyle's & Jensen's Home Furnishings Inc. is a well-known mattress shop located in Juneau, Alaska. With a convenient address at 8745 Glacier Hwy suite 185, Juneau, AK 99801, United States, this establishment is easily accessible for local customers and tourists. The company's phone number is 9077899021, and their website can be found at lylesjensens.net.

As a mattress specialty store, Lyle's & Jensen's Home Furnishings Inc. offers a wide range of products designed to provide customers with a comfortable and restful night's sleep. Their selection includes various types of mattresses, such as innerspring, memory foam, and hybrid options, ensuring that there is something for everyone.

One of the key features of this business is their commitment to customer service. They offer several services to make the shopping experience as convenient as possible, including delivery, in-store pick-up, assembly service, and repair services. Additionally, the store is wheelchair-accessible, with a wheelchair-accessible car park and entrance, making it easy for customers with mobility issues to access the store.

Lyle's & Jensen's Home Furnishings Inc. accepts various payment methods, such as credit cards, debit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The company has received positive feedback from customers, with a 4/5 average opinion based on 30 reviews on Google My Business.

When visiting Lyle's & Jensen's Home Furnishings Inc., customers can expect to find a knowledgeable and friendly staff ready to assist them in finding the perfect mattress. The store's spacious layout allows customers to browse and test out various mattresses, ensuring that they find the one that suits their needs and preferences.

Reviews of Lyle's & Jensen's Home Furnishings Inc

Alison Walker

1/5

Furniture arrived in less than 8 weeks. It's very comfortable... Just not at all the correct color I ordered. When I brought the color sample to the counter and told the sales associate exactly what I wanted, it seemed like I was talking to a wall. That should have been my first clue! Won't be shopping there ever again, nor will I be recommending them to anyone.

Rebecca Smith

1/5

Just dropped from 2 stars to 1 star due to lack of follow up and customer service! Terrible customer service if any problems, go to SE Furniture instead - great customer service there. Ordered a mattress set and told would be here in 3 weeks. When I called to check on it after 2 1/2 weeks was told Very abruptly that my invoice states 4-6weeks. Discussed that I bought based on what I was told not what was printed on my invoice after the fact...he finally deemed to check the status for me (actually said after 5 min of back and forth, "well would you like me to check on your order?"). Very frustrating, so went to SE Furniture and they had a mattress in stock, ready to deliver next day. Went to Lyles/Jensens to cancel my order and after 15 min of calls and discussion, said my mattress WAS HERE now and could be delivered next day - the salesman even went upstairs to Verify it was actually there. Ok. Next day messages were left for me while at work (after lunch). Turns out they were wrong and did NOT have my mattress!! ARGH!! Cancelled the order and purchased from SE but now had to do without a bed the whole weekend as this was Fri. Now 3 weeks later no one has called (as stated) nor credited my order. So yet again, I have to take my time and call again to get my account credited for the bed that was never delivered.

Howard Diamond

3/5

bought a 800 dollar washer brought it home and it didn't wash. agitator not working properly.
Store told me to file s claim with manufacturer and get it fixed.

Alexander Smith

1/5

Do you like ordering furniture to find out they lost your order and forgot to tell you? Then look no further this is the store for you. I for one love living on the wild side. That's why shopped at Jensen home furnishings where you might get what purchased.

Van Willis

5/5

Love our hot tub. Scott went out of his way, above and beyond excellent service to help on a minor warranty issue. Got to say they are a great crew! Thanks Lyle & Jensens!

Brandi Deafendeffin

5/5

I work here now, but in the past did not and I bought a mattress. Everything went smoothly and order came in on time. Delivery men were great too!

Telise Gamble

4/5

Very easy to work with, I appreciated it so much!! Can't wait for my special order bed frame to arrive ?

Kristina Kk

5/5

Plenty of assistance. Honored the sale that had ended but was still listed on their website.