Terra Firma Home - Medford, Oregon

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Terra Firma Home: A Premier Home Furnishing Destination

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Terra Firma Home is a respected and established business located in Medford, Oregon, dedicated to providing exceptional home furniture and interior design services. Situated at Address: 309 E Main St, Medford, OR 97501, United States, the company has cultivated a strong reputation for its comprehensive offerings, knowledgeable staff, and commitment to customer satisfaction. Contact them directly at Phone: 5417702728, or visit their website at Website: terrafirmahome.com to explore their extensive collection and schedule a consultation.

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Specialties and Services

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Terra Firma Home operates as a multifaceted business with three core specializations: a dedicated Home Furniture Shop, a skilled Interior Designer team, and a specialized Upholstery Shop. This integrated approach allows them to cater to a wide range of client needs, from sourcing individual pieces to undertaking complete room transformations. They boast a substantial and carefully curated selection of furniture, complemented by a deep understanding of textile options and design trends. Their interior design services offer personalized consultations, space planning, and style recommendations, ensuring that each project reflects the client’s unique vision. The upholstery shop provides expert restoration and refurbishment services, breathing new life into cherished pieces, and offering custom upholstery options to match any décor.

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Key Features and Amenities

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• Delivery: Terra Firma Home offers convenient delivery services to ensure your furniture arrives safely and efficiently.

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• In-Store Pick-Up: Customers can also opt for in-store pick-up for a seamless experience.

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• Same-Day Delivery: For those requiring immediate gratification, same-day delivery is available.

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• Wheelchair-Accessible Car Park & Entrance: Demonstrating a commitment to inclusivity, the store provides wheelchair-accessible parking and entrance facilities.

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• Secure Payment Options: Terra Firma Home accepts a variety of payment methods, including Credit Cards, Debit Cards, and NFC Mobile Payments, providing flexibility for all customers.

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Customer Feedback and Reputation

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Terra Firma Home has garnered positive attention within the Medford community, evidenced by 21 reviews on Google My Business. The average rating stands at 4.1/5, reflecting a consistently positive experience for its clientele. Customers frequently commend the company’s premium home decor and superior customer service. Many highlight the extensive knowledge of the staff, not only in terms of available furnishings with their impressive deep textile library, but also regarding the history and prevailing trends within various design styles. Several reviewers specifically mention the patience and genuine enthusiasm shown by the team when assisting clients in discovering the perfect sofa – one that seamlessly integrates with the diverse needs of their families. This dedication to personalized service appears to be a hallmark of the Terra Firma Home experience. The commitment to accessibility is also noted, with praise for the wheelchair-accessible car park and entrance, furthering their dedication to serving a broad customer base. The convenience of delivery and in-store pick-up options further enhances the customer experience.

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Contact Information and Location

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Terra Firma Home’s physical location at 309 E Main St, Medford, OR 97501 provides a welcoming and approachable setting for browsing and consultation. The store is easily accessible and offers ample parking. For immediate assistance, clients can reach the team directly at Phone: 5417702728. Detailed information, including current promotions and a full range of available products, can be found on their website: Website: terrafirmahome.com. The website is a valuable resource for exploring design ideas and scheduling appointments.

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"summary": "Terra Firma Home is a Medford, Oregon-based business offering a comprehensive selection of home furniture, interior design services, and upholstery work, known for its premium quality and excellent customer service.",
"keywords": "Home Furniture, Interior Design, Upholstery, Medford, Oregon",
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👍 Reviews of Terra Firma Home

B P.

5/5

Premium home decor, with superior customer service. They not only have access to all of the desired furnishings with a deep textile library, but they are also extremely knowledgeable about the history and trends of styles. The patience and joy that they took in helping me to find the perfect sofa that fit within my family's diverse needs was incredible. Highly, highly recommend.

J L.

5/5

Krissy and her team recently completed a complete install in the main areas of my home, and I cannot say enough about just how pleased we are with the results. Krissy and ML are gracious, charming and consummate professionals, each with decades of experience. I decided to avoid making the same mistakes I always make with decorating on my own (namely, lack of experience) and entrust the task to professionals. What a difference it makes! Having a design team with their own store / showroom doesn't hurt either. Definitely the go-to place for high-end, tasteful furniture in Southern Oregon.

Krenniks R.

5/5

We had Krissy and her team help us with our Ashland home a few years ago. We needed a lot of help! We absolutely loved everything they did and picked out for the house. They also knew we loved dogs and had a little dog light that we just love. She paid attention to all the little details. We also asked her to come to our house in Seattle. She and her team made it easy working long distance. They are true artists - we put all our trust into Terra Firma and it paid off. We are so happy with the work they did! We loved working with them!

Keaton S.

5/5

Krissy did the most amazing job redoing my bedroom! The entire staff made it so easy for me to find the perfect things to fit my personality and style! The store is so warm and inviting. You’ve got to go check it out!

Genevieve P.

1/5

I visited the store, and was ignored. Two staff were busy with fabric, and one was following a customer. After 20 minutes without so much as a greeting, I left. I called the store a few days later, and left a message. I received a call on Monday to discuss my project. I was told their hourly rate, which I agreed to, and was told that I’d get another call the following Monday to schedule a visit. That was a month ago. I guess they have enough business.

C M.

1/5

Unfortunately, I did not have a good experience there. Purchased a pillow that had no visible price tag but was told it cost $79. Though I thought it was expensive for a plain, 18" sofa pillow, I trusted the sales person. When I got home, I found a "West Elm" price ticket of $39 inside the pillow. It was the (retail) price of the pillow cover, meaning that I was charged $40 just for an insert.
I called the store back (twice), questioning the pricing but no one extended even a simple and basic customer service, courtesy call. I wasn't given the sales receipt and needless to say, will not be returning to shop there.

...Thank you for making it right, Krissy. I can't tell you how much your acknowledgement means. I will return to the Medford location tomorrow.
I'm grateful for your integrity and professionalism.

jean P.

5/5

Terra Firma did a fabulous job for me. Their office manager. Adrian, was very efficient and professional. My item was delivered on time and with great care. How wonderful to have such an incredible store in Medford.

Terri P.

1/5

Ordered a custom leather couch before moving. Terra Firma did not check the furniture/leather when it arrived to their warehouse. They stored it until I ready for it in my new home in Bend. The couch was done in the wrong leather. It didn't go with my other furnishings and was just down right cheap looking. The couch was 4900.00 but because of my large purchase, I got 10% off. After several months of discussion, Chrissy, the owner, said they could do a 500.00 refund. I feel that was very unfair and will never shop there again. I will also not refer any of my friends to their store. They obviously do not stand behind their product!!