The Ultimate Mattress Store - Anchorage, Alaska

The Ultimate Mattress Store is a well-established mattress and bedding store located in Anchorage, AK. The store's address is 3104 Seward Hwy #1, Anchorage, AK 99503, United States. You can easily contact them by phone at 9079298600 or visit their website at ultimatemattressstore.com.

As a mattress and bedding specialist, The Ultimate Mattress Store offers a wide range of products to suit various needs and preferences. They provide a variety of mattress types, including innerspring, memory foam, and adjustable air mattresses. Additionally, they offer bed frames, pillows, and other bedding accessories to complete your sleeping setup.

One of the key features of The Ultimate Mattress Store is their commitment to providing excellent customer service. They offer delivery, in-store pick-up, and on-site services to ensure a seamless and convenient shopping experience. Same-day delivery is available for those who need their new mattress as soon as possible. The store is also wheelchair-accessible, with a wheelchair-accessible car park and entrance.

Another advantage of shopping at The Ultimate Mattress Store is their flexible payment options. They accept credit cards, debit cards, and NFC mobile payments for your convenience. They also offer an assembly service to help you set up your new mattress and bedding.

The Ultimate Mattress Store has received numerous positive reviews from satisfied customers. With 488 reviews on Google My Business and an average rating of 4.8/5, it's clear that this store is highly regarded by those who have shopped there.

Reviews of The Ultimate Mattress Store

Chad Ritchie

5/5

I recently purchased a mattress from Ultimate Mattress while being out of state, and Mark made the entire process seamless. With 34 years of experience in the industry, his knowledge and expertise were invaluable in helping me select the right mattress. Mark took the time to ensure I understood all the details and felt confident in my choice. He also went above and beyond by helping me schedule the delivery and walking me through what to expect from the moment of purchase to setup in my home. His dedication and professionalism were outstanding, and I couldn’t be happier with my experience. I highly recommend Mark and Ultimate Mattress to anyone looking for exceptional service and expert guidance.

Michael Brocious

5/5

We walked in yesterday looking for a more comfortable mattress. Mark helped us out and we were very impressed! Amazing customer service, and he was incredibly knowledgeable. I mentioned we had a mattress years ago that was quite comfortable, but since we upgraded to a different model king mattress I’ve been struggling with discomfort. I showed him a picture of the old mattress and Mark immediately knew which model it was and was able to point us to the direct replacement, and a few alternative options of similar design. Cant wait to take delivery of our new mattress!

Karin Halpin

5/5

Kristy was super helpful, professional, knowledgeable and patient. She listened to our needs and gave us recommendations. She strongly encouraged us to lay on the bed for 15 minutes to make sure it was right for us. Turned out what I thought was a good fit wasn’t the best fit, another one was. If she hadn’t encouraged us to spend time trying them out, I wouldn’t have made the right decision.We told her we’d return the next day and unfortunately missed her. Mark was there and was just as helpful as Kristy. If you need a mattress, I recommend both Kristy and Mark.

Miguel Sepulveda

5/5

Mark, the gentleman who assisted my wife and I was outstanding. He actually took the time to explain the difference’s between the mattresses we were looking at, asked questions and helped us decide on what would work best for us without trying to sell us the highest priced items in the store. He was friendly knowledgeable and very professional. I would gladly return to that location and buy from him again.

Eddie Beu

5/5

The customer service was wonderful. Kristy was helpful, very knowledgeable about all of the different options and not at all pushy! I highly recommend the Ultimate Mattress Store!

Josh Abe

5/5

Kristy went above and beyond helping my wife and I finding the right mattress and adjustable base. Was very patient and informative. Answered any questions we had and allowed us space to talk and discuss alone. I 100% recommend the Ultimate Mattess store and Kristy!

Em Lee

1/5

Unless you look like you have money do not go here. Literally went to the store an no customers were there when me and my fiancé showed up to look at mattresses. The sales associate Mark looked at us and with a straight face said we might be better suited for Ashley’s. He didn’t show any interest with assisting us until I physically pulled an envelope containing $4K that he decided to appropriately assist us. While helping us he brought us to a section on the store that had 2-5 mattresses in our price range. After seeing so many mattresses in our price range I was confused as to why the Ashley’s comment was even made. I have no issues with Ashley’s furniture store I have bought a bedroom set from them and a mattress in the past but this time I wanted a higher quality mattress and that’s why I had gone here to begin with. I tried calling today to discuss a return or exchange and Mark was extremely rude in the phone and hung up on me. When I physically drove to the store he claimed I had hung up on him even though I was mid sentence telling him I needed to speak with his supervisor or head manager. He brought over a manager from a different store and claimed he was a manager when I asked to clarify if he was marks manager he stated that he was the manager for the store next door. I have never been treated this badly by an employee of a store where I spent over $1.5K

Gregg Hazen

5/5

Honestly went to this store thinking it was a different one, went in anyways to check it out as I'd been researching mattresses and searching for a deal. Kristy helped me look at some of the options and while doing so I noticed some stock on sale that matched exactly what I'd been looking for. Nice and easy process, I wasn't rushed or pressured, and though she tried to upsale an adjustable base and warranty I can't blame her for that (it's the job).